Table of Contents


NEW - Commercial Property

Market Rent Application

Pest Control

Hot Topics
      Tobacco & Cannabis
      Summer Heat/Keeping Cool
Resident Engagement
      Community Gardens
      Step by Step

Job Postings

Maintenance ***NEW***
      Maintenance Request
      Satisfaction Survey

Contact Us
      CRW's / CDC's
      Management & Legal
      Property Managers


“Making Positive Change Possible”

Who we are:
Step by Step is a group of tenants from across the city that meets regularly. Our aim is to help make tenant’s lives better, and to make CHH a better place to live. We’re connectors and conduits in making positive change possible.


Our Mission:

  • Help tenants get involved in the activities that affect their quality of life.
  • Help tenants influence the decisions that affect their quality of life.
  • Help tenants address the key issues raised through tenant engagement.


Our Vision:

  • Work in a positive, inclusive, mutually beneficial partnership with CHH.
  • Bring forward tenant-centred ideas and concerns.
  • Help create and execute action plans.
  • Actively cultivate teamwork, trust and capacity within the group, with CHH, and with the wider tenant body.
  • Learn from each other; to grow and change as the needs of our communities change.


Application Form